Frequently Asked Questions (FAQ)

YFB can accept payments via check, money order, cashier's check, Venmo, or Zelle. If paying by check, money order, or cashier's check, you will be asked to mail your payment via U.S. Mail and work will not begin on your file until the check has cleared. YFB does not directly accept credit cards due to the processing fees; however, you may pay through Venmo in order to use your credit card. 

The costs for services vary. Typically, Alyssha charges $300/hr for any services that involve two clients, like parenting consulting, SENE work, evaluative mediation or parenting plan evaluations. Alyssha typically charges $200/hr for parenting coaching.

These prices are subject to change based on the fee agreement you will sign prior to beginning work with YFB. 

Yes, clients are required to provide and maintain a balance in their YFB account in order to cover services rendered. The amount requested will vary by service and by situation; an initial deposit for a parenting plan evaluation will be substantially higher than one for coaching services. Clients are required to replenish their accounts on a regular basis to ensure that a positive balance is maintained. 

While Alyssha understands that being asked to make a deposit prior to work being done on your file can present a challenge to potential clients, it is necessary for several reasons: 

1. It ensures that once work starts on your file, it will continue uninterrupted. 

2. It helps clients keep track of how they are utilizing services and better focus their  requests.  

3. For parenting consulting or parenting plan evaluation services, one party will, by virtue of the process, not get the solution they were hoping for. Attempting to collect payment after the service has been provided is therefore not practical. Similarly, after mediation or an SENE, the parties are often exhausted and just want to move forward, so accepting payment afterward is not a reliable solution. 

4. YFB is a small business and is unable to extend credit to our clients, including in the form of allowing clients to continue utilizing our services without sufficient funds in their payment accounts. The fees collected from our clients allow us to continue doing the work that we love at affordable rates.